Last week I had sight of the Parliamentary Ombudsman confidential preliminary report into whether there was maladministration in informing some four million women that their pensions would have to wait another six years before they got their penswion.
The report found that there was – but only from 2005. The report exonerated the Department for Work and Pensions for its handling of everything from 1995 – when the Pensions Act was passed – to 2004.
Its official words were: ” Between 1995 and 2004, accurate information about changes to State Pensions Age was publicly available in leaflets, through DWP’s agencies and on its website. What the DWP did reflects expectations set out in the Civil Service Code, the DWP Policy Statement, the Pension Services Customer Services Charter and the Benefit Agency Customer Charter”.
I thought I would check…
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