Universal Credit pays couple 1p for month of February

Campaign4Change

By Tony Collins

What will the DWP’s IT suppliers be paid for processing 1p payment?

A couple received a penny in Universal Credit benefits for the month of February, according to the Bolton News.

It indicates that Universal Credit, even while it is handling small numbers of claimants, and it cannot make some payments without manual calculations, still has some way to go before anomalies are ironed out.

The payment of 1p might have been correct once the system calculated the money due to the couple against repayments due to the DWP. But it’s unclear why the system failed to flag up a possible anomaly before initiating a bank processing transaction of 1p for a month’s benefits.

It may be that the DWP’s IT suppliers will receive considerably more than 1p for processing and managing the transaction.

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