By Tony Collins
The “good news” headlines over the weekend suggest that Universal Credit is finally rolling out nationally, the implementation problems having been ironed out.
But do senior officials at the Department for Work and Pensions know themselves whether the IT will ever work at scale, handling millions of UC claims?
The national roll out begins today (16 February 2015) says a brochure on the success of the programme “Universal Credit at Work – Spring 2015“. It’s issued by the Department for Work and Pensions and has a foreword signed by Iain Duncan Smith and his welfare minister Lord Freud.
“Throughout the report, robust evidence shows that Universal Credit is working,” says the brochure, which adds:
“Over the last four months, the roll-out of Universal Credit has continued and from 16 February, it will be available to:
• single claimants in 112 jobcentres
• couples without children in 96 jobcentres
• families in…
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