UPDATE – Senior HMRC officials hatch anti-union plot

The lovely wibbly wobbly old lady

Further to my earlier blog post


This is the letter all the fuss was about… says it all really!

Read a transcript of the secret management document.


ARC – Association of Revenue & Customs (Union for senior HMRC staff above Senior Officer grade)

Ex Com – Executive Committee

PMR – Performance management review (controversial appraisal system previously used by Enron, Ford and Microsoft; often referred to as “rank and yank)

WFM – Workforce Management ( unit set up to manage redundancies, office closures and surplus staff)

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