Channel 4 tonight 8pm explores DWP’s Universal Credit ‘Lobster Pot’…


“Jay Montrose had previously been living on his own and claiming UC as a single person. In June he moved in with his partner, Nikki Colton, who is pregnant, and their four-year-old son, Ethan. Montrose and Colton told Dispatches their claim took so long to process, they were unable to pay for food, rent and other bills, built up debts of £2,500 and eventually received an eviction notice from their landlord. Now their claim is being processed manually.” Sources: Guardian & Channel 4

DWP said the couple’s claim had been delayed because the pair had failed to complete the correct forms.

So, what went wrong at DWP? Lobster pots…

The intended ‘big bang’ implementation of Universal Credit was based on the ‘lobster pot’ principle. The idea was that once a claimant is on the Universal Credit IT system, he/she remains on it – no matter how complex their life becomes.



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